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About Me

Profile photo of Jim JordanHi and thanks for stopping by! I’m a versatile and professional Website Administrator, E-commerce Content Developer/Catalog Manager and UX/UI Designer. I have over 15 years of experience in WordPress design and content management, e-commerce solutions, and business analysis.

I’m experienced in project management from the initial requirements-gathering phase to completion. I’ve worked in healthcare, insurance, education, legal, retail, and financial fields. I’m recognized for liaising with senior management to direct process improvements that have enhanced compliance, service delivery, and profitability. Some clients I’ve worked with include Medtronic, Mayo Clinic, Harley Davidson, Pillsbury, Hormel Foods, Target, and many more!

Highlights

  • 15+ years of experience as a Senior UX/UI Designer
  • 14+ years of experience designing, developing and administering WordPress sites
  • 20+ years of experience in web and mobile prototyping using Figma, Adobe XD, lnVision, and Axure,
  • 20+ years experience in CSS, HTML, and JavaScript
  • 10+ years of experience designing, maintaining and administering e-commerce websites
  • Expert proficiency with digital tools from ideation, conception, flowcharts, storyboards, wireframes, prototypes, analysis, user testing, Scrum, and Agile practices
  • Extensive experience in managing large-scale projects from the initial requirements-gathering phase to completion
  • Strong communication skills with a focus on cross-collaboration in a DevOps environment solving problems using creative, innovative, “human” systems designed to enhance usability, accessibility, and optimize user experience
  • Over 15 years successfully working remotely and with overseas development resources

Technical Skills Summary

  • Code: HTML5, PHP, CSS3, JavaScript
  • UX/UI: Axure, Balsamiq, Visio, lnVision, Sketch, Adobe XD
  • Design: Adobe Photoshop, Illustrator, InDesign
  • CMS: WordPress, Adobe Experience Manager (AEM), SharePoint, Sitecore, Alfresco, Joomla
  • Multimedia: Adobe Creative Suite, Camtasia Studio, Digital Photo/Video Production
  • Project Tools: Agile, Microsoft Project, Visio, CA, Rally, JIRA

Professional Experience

  • Administration of content management and site functionality
  • Optimized e-commerce sites to improve customer experience and increase sales by over 40%
  • Developed/Managed overall content strategy for e-commerce sites
  • Developed/Administered content management strategy (CMS) for all files and assets

Education/Certifications

  • Google Foundations of User Experience Design Certification
  • Adobe Experience Manager (AEM) Certification
  • Sitecore Administration Certification
  • Tridion Administration Training
  • Microsoft SharePoint 2019 Certification
  • CMRP Certified: MR Foundation
  • CMRP Certified Level 2: UnitedHealthcare Assessment for Pillars 1 – 4
  • CMRP Certified Level 3: UnitedHealthcare Certification Assessment
  • CMRP Certified Level 3 UnitedHealthcare MR Value Proposition
  • CMRP Certified Level 3: UnitedHealthcare Certification Assessment
  • ChangeGear Change Management
  • Adobe Photoshop/Illustrator Certification
  • Microsoft Office Specialist (MOS)
  • Agile Project Management Training
  • Rally Administration Training
  • JIRA Project Management Training
  • Adobe Photoshop Certification
  • Video Production Certification
  • Commercial Photography Certification
  • Eastfield College – Communications/Commercial Photography